Frequently Asked Questions

Cables N Optics offers 30-90% cost off manufacturers list prices with the same peace of mind that comes with it. Most manufacturers offer 1-year limited warranty while we offer 2 years to a lifetime warranty on all products purchased through our website. We trust our process, and so should you.

Cables N Optics understands that networks are mission-critical for any business, and our warranty is designed with uptime in mind. Depending on the product, Cables N Optics offers warranties ranging from 2 years to a lifetime on all pre-owned manufacturer-branded equipment. For as long as you own the equipment, if you experience an equipment failure, our technical engineering support teams will either solve your problem over the phone or, depending on availability, immediately send a replacement unit for next-business-day delivery.

Cables N Optics considers all equipment it sells as "pre-owned," meaning it was originally sold by the manufacturer or an authorized reseller and now is being resold. Some of our inventory is used and some equipment has been resold without being used. All of Cables N Optics's used equipment has undergone full inspection, cleaning, testing and reconditioning to return the equipment to as close to original condition as possible. In some cases, equipment requires minor repairs or cosmetic improvement, and is then designated as "refurbished". Our goal is to return equipment to "like new" condition while offering exceptional savings of between 50 and 90 percent off manufacturers' list prices.

Today, almost any kind of server, storage and networking equipment can be found for sale on the secondary market. Cables N Optics's inventory is typically driven by current market demand, so the company aggressively pursues the top products in order to provide customers with the most popular equipment models. With its extensive resources and contacts throughout many vertical markets, Cables N Optics is typically able to deliver even specialized or hard-to-find items.

When a company upgrades its environment, cancels a project or closes a location, Cables N Optics will buy its surplus equipment or take it as credit toward a purchase. We also source equipment from systems integrators who may purchase gear for a client only to see the project cancelled or changed, as well as other used equipment resellers.

There is counterfeit equipment in the market, particularly with dominant brands like Cisco, but Cables N Optics has seen counterfeiting decrease in recent years. In the effort to eradicate counterfeit equipment, Cables N Optics has a strict methodology for identifying suspect equipment, quarantining it for detailed inspection, and documenting evolving counterfeiting techniques. We maintain a comprehensive knowledge base used by our quality technicians globally to ensure that all equipment is authentic and meets factory specifications. Awareness among resellers and customers is the best way to fight counterfeiters.

Cables N Optics is an industry leader in pre-owned and new equipment and a strategic partner to hundreds of organizations for advanced hardware replacement and complete lifecycle management of networking and data centre equipment. Our hardware goes through a 40-point inspection and bench testing, including real network testing, before it ships to our customers. Cables N Optics has a counterfeit zero-tolerance policy. We provide organizations with only quality and reliable networking and data centre equipment solutions.